Technical Support Advisor (portuguese - Speaking) On-site Mi36

Concentrix

A Coruña, Spain
Base: 19,738 euros grosspyear; bonus/equity: not s...
Excellent interpersonal and communication skills in portuguese
Advanced english communication skills
It technologies/products experience
Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems

Job Summary

  • Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.
  • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills.
  • Extensive training on the product, cutting-edge technologies and highly demanded in the market.

Matching Summary

Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.

Salary

Base: 19,738 euros gross/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent interpersonal and communication skills in Portuguese
  • Advanced English communication skills
  • IT technologies/products experience
  • Handle diverse customer situations
  • Critical and logical thinking
  • Provide technical assistance to users

Nice-to-have

  • Cloud technologies experience
  • Office 365 product experience
  • Empathy and professionalism

Key Requirements

  • Portuguese native speaker
  • Advanced English speaker

Work Rights

Not specified

Tailored Resume

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