Data Center Customer Operations Iii

Equinix

Singapore, Singapore
Not specified
Queue management and reporting
Rack and stack equipment installation
Cross-connect installation and testing
Equinix is seeking a Data Center Customer Operations Engineer in Singapore to support customer service and technical operations within their data centers. The ideal candidate will have a background in IT, hands-on troubleshooting skills, and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • As a Data Center Customer Operations Engineer, you will work closely with our customers, internal teams, and vendors to deliver outstanding service and resolve complex technical issues.
  • You will be a key point of contact for our customers, providing expert guidance and support to ensure their success in a highly demanding and fast-paced environment.
  • Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.

Matching Summary

Match Score: 75

Equinix is seeking a Data Center Customer Operations Engineer in Singapore to support customer service and technical operations within their data centers. The ideal candidate will have a background in IT, hands-on troubleshooting skills, and the ability to manage multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Queue Management and Reporting
  • Rack and Stack Equipment Installation
  • Cross-Connect Installation and Testing
  • Customer Interaction and Support
  • Adherence to Standard Operating Procedures

Nice-to-have

  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Customer Satisfaction Focus

Key Requirements

  • Higher Nitec in IT-related field
  • 1-2 years of equivalent work experience
  • Ability to support 24x7 operations
  • Flexibility for assigned shifts

Work Rights

Not specified

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