St. Luke's University Health Network is seeking a Patient Concierge for their Hematology/Oncology department in Sellersville, PA. The role focuses on providing exceptional patient support and administrative services to create a patient-centric experience
Job Summary
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions.
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset!
Matching Summary
Match Score: 85
St. Luke's University Health Network is seeking a Patient Concierge for their Hematology/Oncology department in Sellersville, PA. The role focuses on providing exceptional patient support and administrative services to create a patient-centric experience.
Skills & Requirements
Must-have
patient advocacy
patient experience
clerical service delivery
waiting room concierge
practice opening and closing
Nice-to-have
solution-oriented mindset
anticipate patient needs
compassionate manner
patient-centric culture
Key Requirements
High School graduate or equivalent
Minimum one year practice-based experience preferred