Client Success Specialist - Trilingual (english, Spanish And Portuguese)

ICIS

Houston, TX, United States
Base: $44,500 - $74,100; bonus/equity: not specifi...
Trilingual english, spanish, portuguese
Client relationship management
Customer adoption and retention
Our mission is to optimize the world's resources by helping companies make strategic, sustainable decisions through transparency in global commodity markets

Job Summary

  • Our mission is to optimize the world's resources by helping companies make strategic, sustainable decisions through transparency in global commodity markets.
  • As a Client Success Specialist, you will proactively build strong relationships, ensure customers maximize value from ICIS solutions, and collaborate closely with internal teams to enhance retention, adoption, and satisfaction.
  • We are committed to providing a fair and accessible hiring process and offer country-specific benefits to support employee well-being.

Matching Summary

Our mission is to optimize the world's resources by helping companies make strategic, sustainable decisions through transparency in global commodity markets.

Salary

Base: $44,500 - $74,100; Bonus/Equity: Not specified; Benefits: Country specific benefits

Skills & Requirements

Must-have

  • Trilingual English, Spanish, Portuguese
  • Client relationship management
  • Customer adoption and retention
  • Value-based customer engagement
  • Data and intelligence for decision making

Nice-to-have

  • Curious and proactive
  • Passionate about customer experience
  • Continuous learning and improvement
  • Creative and enthusiastic

Key Requirements

  • 3-5 years client-facing experience
  • 3-5 years Microsoft Office Suite
  • 1+ years Salesforce experience (plus)

Work Rights

Not specified

Tailored Resume

Cover Letter