Customer Support Specialist

Wise

Hyderabad, India
5.2 lpy; rsu (restricted stock units); not specifi...
On-site
Multi-channel customer support
End-to-end case resolution
Product and process knowledge
Wise is a global technology company on a mission to make money movement easier and cheaper for everyone, everywhere

Job Summary

  • Wise is a global technology company on a mission to make money movement easier and cheaper for everyone, everywhere.
  • As a Customer Support Specialist, you will be the first point of contact, handling complex issues with ownership and empathy across multiple channels.
  • The role offers a competitive salary, Restricted Stock Units, and opportunities for learning and career development within a diverse and inclusive environment.

Matching Summary

Wise is a global technology company on a mission to make money movement easier and cheaper for everyone, everywhere.

Salary

5.2 LPA; RSU (Restricted Stock Units); Not specified

Skills & Requirements

Must-have

  • Multi-channel customer support
  • End-to-end case resolution
  • Product and process knowledge
  • Data security procedures
  • Work from office

Nice-to-have

  • Problem-solving and ownership mindset
  • Adaptability and flexibility
  • Continuous learning and development
  • AI tool prompting skills
  • Commitment to DEI

Key Requirements

  • 2 year minimum customer-facing experience
  • Fluent English and supported language
  • Legally authorized to work in Hyderabad

Work Rights

Legally authorized to work

Tailored Resume

Cover Letter