Absolute Kinetics Consultancy Pte Ltd is seeking a Customer Support Executive to manage customer inquiries through phone and email, ensuring timely and effective solutions. The ideal candidate will possess strong communication skills and experience with CRM or ticketing systems, working efficiently under pressure to maintain high service levels
Job Summary
The role involves managing high volumes of customer enquiries by responding promptly via phone and email.
Employees are responsible for troubleshooting issues, logging cases in CRM systems, and escalating unresolved matters.
The company is an Approved Training Organisation providing safety courses to SMEs and MNCs across various industries.
Matching Summary
Match Score: 85
Absolute Kinetics Consultancy Pte Ltd is seeking a Customer Support Executive to manage customer inquiries through phone and email, ensuring timely and effective solutions. The ideal candidate will possess strong communication skills and experience with CRM or ticketing systems, working efficiently under pressure to maintain high service levels.