Customer Experience Manager, Investment Accounts

Robinhood Markets Inc

Denver, CO, USA
Base: $96,900—$114,000 usd; bonus/equity: eligible...
On-site
Customer support for financial topics
Lead customer experience team
Subject matter expert in equities
As a Customer Experience Manager, Investment Accounts you will lead a high-performing, customer-facing team and play a vital role in coaching, developing, and inspiring team members

Job Summary

  • As a Customer Experience Manager, Investment Accounts you will lead a high-performing, customer-facing team and play a vital role in coaching, developing, and inspiring team members.
  • We are building an elite team, applying frontier technologies to the world’s biggest financial problems.
  • In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits.

Matching Summary

As a Customer Experience Manager, Investment Accounts you will lead a high-performing, customer-facing team and play a vital role in coaching, developing, and inspiring team members.

Salary

Base: $96,900—$114,000 USD; Bonus/Equity: eligible for bonus opportunities; Benefits: included

Skills & Requirements

Must-have

  • Customer support for financial topics
  • Lead customer experience team
  • Subject matter expert in equities

Nice-to-have

  • Bold thinkers and problem-solvers
  • High-performing, fast-moving team
  • Ambitious people doing best work

Key Requirements

  • Active FINRA Series 7, 63, and 24 (or 9/10) licenses
  • Prior leadership experience
  • Deep subject matter knowledge in financial services

Work Rights

Not specified

Tailored Resume

Cover Letter