Base: $21.23 to $26.54 ph; bonus: performance bonu...
Not specified (likely in-person due to member-facing responsibilities)
Excellent verbal and written communication skills
Analytical thinker with sound judgment
Strong computer skills with ms office suite
BCAA is seeking a Temporary Part-Time Member Service Representative for its Hillside location in British Columbia. The role focuses on delivering exceptional member experiences and requires customer service skills, particularly in a fast-paced environment
Job Summary
The role serves as the first and last impression for every Member entering the Service location.
Responsibilities include welcoming Members, coordinating appointments, answering calls, and promoting BCAA Membership products.
The position offers a competitive rewards package including salary performance bonus programs, pension plan, and flexible benefits.
Matching Summary
Match Score: 75
BCAA is seeking a Temporary Part-Time Member Service Representative for its Hillside location in British Columbia. The role focuses on delivering exceptional member experiences and requires customer service skills, particularly in a fast-paced environment.
Salary
Base: $21.23 to $26.54 per hour; Bonus: Performance bonus target of 10% up to 17%; Benefits: Flexible benefits, wellness dollars, pension plan, paid time off
Skills & Requirements
Must-have
Excellent verbal and written communication skills
Analytical thinker with sound judgment
Strong computer skills with MS Office Suite
Nice-to-have
Passionate about delivering exceptional Member experiences
Ability to handle fast-paced environment
Fluency in languages other than English
Key Requirements
Completion of Grade 12 education
At least two years' experience in customer service
CAIB certification or knowledge of ICBC systems (Bonus)