Hire Administrator

Ashtead Plant Hire Company Ltd

Location
Not specified; benefits: generous holiday allowanc...
**
Proven customer service experience
Handling inbound order enquiries
Exceptional communication skills
** Ashtead Plant Hire Company Ltd is seeking a Customer Service Advisor to join their team, emphasizing relationship building and exceptional service delivery. The ideal candidate will have a background in customer service, preferably within the hire or construction industry, and must possess strong communication and problem-solving skills. **

Job Summary

  • The role involves delivering best-in-class service while using product knowledge to maximize upselling opportunities.
  • You will manage the entire customer journey from enquiry to post-hire feedback, taking ownership of relationships with regular customers.
  • As part of a highly successful FTSE100 company, you will receive an industry-leading flexible rewards package including generous holiday allowance and pension scheme.

Matching Summary

Match Score: 75

** Ashtead Plant Hire Company Ltd is seeking a Customer Service Advisor to join their team, emphasizing relationship building and exceptional service delivery. The ideal candidate will have a background in customer service, preferably within the hire or construction industry, and must possess strong communication and problem-solving skills. **

Salary

Not specified; Benefits: Generous holiday allowance, life assurance, retail discount, employee recognition awards, company pension scheme

Skills & Requirements

Must-have

  • Proven customer service experience
  • Handling inbound order enquiries
  • Exceptional communication skills
  • Using own judgment and initiative
  • Managing multiple tasks and deadlines

Nice-to-have

  • Experience in hire or construction industry
  • Eager to understand product range
  • Commitment to continuous improvement
  • Flexible and adaptable approach
  • Highly supportive collaborative team member

Key Requirements

  • Previous customer service role experience
  • Good level of computer literacy in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter