City Operations Manager (german-speaking)

Via Transportation

Passau, Germany
Base: €40,000 - €55,000 py; bonus/equity: not spec...
On-site (at least 3 days per week)
Lead day-to-day operations
Manage onboarding and shift planning
Identify service improvement opportunities
Via Transportation is seeking a German-speaking City Operations Manager to oversee on-demand mobility services in the Dingolfing-Landau and Mühldorf districts. The role focuses on operational excellence, team leadership, and improving public transport efficiency while directly engaging with drivers and local teams

Job Summary

  • Lead the day-to-day operations of two on-demand mobility services, ensuring reliable passenger transport and driving operational excellence.
  • Be the primary point of contact and operational leader for drivers, managing onboarding, mentoring, and efficient shift planning.
  • Partner with central teams to identify service quality improvements and continuously enhance the rider and driver experience.

Matching Summary

Match Score: 85

Via Transportation is seeking a German-speaking City Operations Manager to oversee on-demand mobility services in the Dingolfing-Landau and Mühldorf districts. The role focuses on operational excellence, team leadership, and improving public transport efficiency while directly engaging with drivers and local teams.

Salary

Base: €40,000 - €55,000 per year; Bonus/Equity: Not specified; Benefits: Urban Sports Club membership, Company pension scheme (bAV) with 20% employer contribution, 30 vacation days

Skills & Requirements

Must-have

  • Lead day-to-day operations
  • Manage onboarding and shift planning
  • Identify service improvement opportunities
  • Enhance rider and driver experience
  • German C1 level
  • English B2 level

Nice-to-have

  • Solutions-oriented mindset
  • Motivated by fast-paced environments
  • Commitment to social good

Key Requirements

  • Proven experience leading operational teams
  • Comfortable being on-site regularly
  • Data-driven approach to problem solving
  • Valid Class B driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter