Guest Relation And Duty Manager H/f - Cdd Remplacement

Hotel Chadstone Melbourne MGallery

Brussels, Belgium
On-site
Guest satisfaction and loyalty
Vip client management
Brand standards implementation
You will be fully integrated into the Front Office team, allowing you to gain professional experience in an atmosphere of elegant creativity and modern comfort

Job Summary

  • You will be fully integrated into the Front Office team, allowing you to gain professional experience in an atmosphere of elegant creativity and modern comfort.
  • As the primary point of contact between management and clientele, you will be able to inspire teams with passion to strive for excellence and offer guests high-end quality service.
  • You will be responsible for updating and tracking client files on OPERA (Guest Profile + Merge Profile) in collaboration with the Reception and Reservation departments.

Matching Summary

You will be fully integrated into the Front Office team, allowing you to gain professional experience in an atmosphere of elegant creativity and modern comfort.

Skills & Requirements

Must-have

  • Guest satisfaction and loyalty
  • VIP client management
  • Brand standards implementation
  • Guest feedback response
  • Duty manager responsibilities

Nice-to-have

  • Elegant creativity and modern comfort
  • Inspiring teams with passion
  • Personalized guest experience

Key Requirements

  • Experience in a 5* Luxury hotel
  • Fluent French, English, and Dutch
  • Excellent interpersonal skills
  • Impeccable presentation

Work Rights

Not specified

Tailored Resume

Cover Letter