Together AI is seeking a Customer Support Engineer in India to provide technical support to customers utilizing their AI solutions. The ideal candidate will have a strong background in AI and customer-facing technical roles and will be responsible for troubleshooting complex issues while driving customer satisfaction
Job Summary
Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge GPU clusters and our inference and fine-tuning services.
Become a product expert in all of our Gen AI solutions, serving as the last line of technical defense before issues are escalated to Engineering and Product teams.
Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together’s roadmap.
Matching Summary
Match Score: 85
Together AI is seeking a Customer Support Engineer in India to provide technical support to customers utilizing their AI solutions. The ideal candidate will have a strong background in AI and customer-facing technical roles and will be responsible for troubleshooting complex issues while driving customer satisfaction.