Base: $29.00 to $45.00ph; bonus/equity: field serv...
Fully remote
It network troubleshooting
Patient data requirements
Customer relationship management
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements
Job Summary
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
Approximately 70% travel across the specified geography is required.
This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.
Matching Summary
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
Salary
Base: $29.00 to $45.00/hour; Bonus/Equity: field service incentive bonus plans; Benefits: generous PTO, 401k (up to 7% match), HSA, stock purchase plan, education reimbursement
Skills & Requirements
Must-have
IT network troubleshooting
patient data requirements
customer relationship management
technical recommendations
continuous improvement methodology
field service environment
Nice-to-have
customer loyalty focus
collaborating with diverse teams
health technology company mission
Key Requirements
1+ year IT/electronics experience
Patient monitoring experience preferred
Network configuration/troubleshooting
CCNA certification or obtain within 6 months
Bachelor's degree in CS, electronics, biomedical or equivalent