Customer Care Med, Rms

Carl Zeiss Pty Ltd

Bucharest, Romania
On-site
Process service and spare parts orders
Maintain installed base in crm
Coordinate delivery and installation
Carl Zeiss Pty Ltd is seeking a Customer Care Specialist for their Medical Technology & Microscopy division in Bucharest, Romania. The role involves processing service orders, managing customer offers, and coordinating equipment delivery, requiring a combination of technical skills and customer service focus

Job Summary

  • Process service orders, spare parts orders, and customer offers, ensuring timely invoicing and tracking.
  • Handle tender processes, including preparing technical and financial offers in collaboration with internal teams.
  • We offer you cooperation in an international and growing organization with an international training program and mentoring from our experts.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Customer Care Specialist for their Medical Technology & Microscopy division in Bucharest, Romania. The role involves processing service orders, managing customer offers, and coordinating equipment delivery, requiring a combination of technical skills and customer service focus.

Skills & Requirements

Must-have

  • Process service and spare parts orders
  • Maintain installed base in CRM
  • Coordinate delivery and installation
  • Proficient in MS Office and ERP/CRM

Nice-to-have

  • Resilience and flexibility
  • Structured and precise work
  • Customer-service focus

Key Requirements

  • 2-3 years of experience in order administration and logistics
  • High school diploma or higher education
  • Native Romanian and proficient English skills

Work Rights

Not specified

Tailored Resume

Cover Letter