Sr. Customer Account Analyst

CSL Limited

Summit, NJ, United States
Base: $80,000 – $95,000; bonus/equity: not specifi...
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Maintain customer accounts
Order to cash management
Develop client relationships
** CSL Limited is seeking a Senior Customer Account Analyst to manage a portfolio of accounts within the healthcare sector, focusing on vaccine order management and client relationships. The role requires strong analytical skills, collaboration with various teams, and a commitment to customer experience, all within a company dedicated to innovation and public health. **

Job Summary

  • Manage a portfolio of important accounts, maximizing opportunities to make improvements.
  • Run data quality queries which include billing, shipping, order creation, contract, and pricing, to identify data exceptions to plan and implement strategic plans.
  • Represent the CSL Seqirus Customer Experience vision internally and externally while being the voice of the customer with your team to address customer challenges.

Matching Summary

Match Score: 75

** CSL Limited is seeking a Senior Customer Account Analyst to manage a portfolio of accounts within the healthcare sector, focusing on vaccine order management and client relationships. The role requires strong analytical skills, collaboration with various teams, and a commitment to customer experience, all within a company dedicated to innovation and public health. **

Salary

Base: $80,000 – $95,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Maintain customer accounts
  • Order to cash management
  • Develop client relationships
  • Monitor vaccine distribution
  • Analyze contract adherence
  • Data quality queries
  • Customer experience vision

Nice-to-have

  • Pioneering technologies
  • Global organization collaboration
  • Independent decision-making
  • Peer-to-peer learning
  • Accountable work environment
  • Flexible and resilient

Key Requirements

  • Bachelor's Degree or equivalent
  • Minimum 3 years of experience
  • Experience in a regulated industry
  • Proficiency in MS Excel
  • SAP experience preferred

Work Rights

Not specified

Tailored Resume

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