Membership Retention

Auto Club Enterprises

Costa Mesa, CA, United States
Base: $22.00 hourly start; performance: $48,400 - ...
Not specified
High school ged required
1-3 years customer service or sales experience
Proficiency in microsoft office software
Auto Club Enterprises is seeking a Membership Retention trainee to make outbound calls to lapsed members for membership renewal. The position requires strong communication skills and prior customer service experience, offering competitive pay and comprehensive benefits

Job Summary

  • This trainee position involves making outbound phone calls to lapsed members to renew their memberships.
  • Employees use a predictive dialing tool to generate renewed memberships and process payments.
  • The company offers remarkable benefits including health coverage, 401(K) with match, pension, and tuition assistance.

Matching Summary

Match Score: 85

Auto Club Enterprises is seeking a Membership Retention trainee to make outbound calls to lapsed members for membership renewal. The position requires strong communication skills and prior customer service experience, offering competitive pay and comprehensive benefits.

Salary

Base: $22.00 hourly start; Performance: $48,400 - $59,200 annually after training; Commission: Uncapped opportunities available

Skills & Requirements

Must-have

  • High School GED required
  • 1-3 years customer service or sales experience
  • Proficiency in Microsoft Office software

Nice-to-have

  • Demonstrated ability to prioritize tasks
  • Professional written and oral communication skills
  • Career-minded and service-driven attitude

Key Requirements

  • High School GED
  • 1-3 years Customer service or sales experience
  • Microsoft Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter