NTT Communications is seeking a Networking Managed Services Engineer (L2) who will be responsible for providing second-line support to ensure client IT infrastructure remains operational. The role includes monitoring incidents, resolving technical issues, and contributing to project work while promoting a diverse and inclusive workplace
Job Summary
The role is responsible for providing managed services to ensure client IT infrastructure remains operational through proactive monitoring and incident resolution.
Candidates must possess moderate level of relevant managed services experience and hold a CCNP or equivalent certification.
NTT DATA serves 75% of the Fortune Global 100 and invests over $3.6 billion annually in R&D to help organizations transform for long-term success.
Matching Summary
Match Score: 85
NTT Communications is seeking a Networking Managed Services Engineer (L2) who will be responsible for providing second-line support to ensure client IT infrastructure remains operational. The role includes monitoring incidents, resolving technical issues, and contributing to project work while promoting a diverse and inclusive workplace.
Skills & Requirements
Must-have
CCNP or equivalent certification
Cisco Nexus switches and routers
Palo Alto and Fortinet firewalls
BGP OSPF EIGRP routing protocols
Service Now ticketing tool proficiency
Nice-to-have
Automation team collaboration experience
Disaster Recovery implementation skills
Cross-cultural communication abilities
Coaching L1 service desk teams
Positive outlook in pressurized environments
Key Requirements
Bachelor's degree in IT/Computing or equivalent work experience