Sr. Associate Customer Experience & Engagement – Gcx Order-to-cash (gcx-otc)

Amgen UK

Hyderabad, India
Customer service experience
Proficiency in crm tools
Order-to-cash execution
The Customer Experience & Engagement Sr. Associate is responsible for delivering high-quality, compliant, and customer-centric service

Job Summary

  • The Customer Experience & Engagement Sr. Associate is responsible for delivering high-quality, compliant, and customer-centric service.
  • This role ensures timely and accurate order-to-cash execution and issue resolution.
  • The associate contributes directly to customer satisfaction and operational excellence while modeling Amgen’s Values and culture.

Matching Summary

The Customer Experience & Engagement Sr. Associate is responsible for delivering high-quality, compliant, and customer-centric service.

Skills & Requirements

Must-have

  • Customer service experience
  • Proficiency in CRM tools
  • Order-to-cash execution

Nice-to-have

  • Experience in B2B environments
  • Strong problem-solving skills
  • Collaborative mindset

Key Requirements

  • 5–8 years of experience in customer service
  • Bachelor’s degree preferred
  • Exposure to GxP-regulated environments

Work Rights

Not specified

Tailored Resume

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