Brenntag North America is seeking a Customer Service Representative in Monroe, United States, to enhance customer experience through efficient order management and communication. The role requires strong interpersonal skills, problem-solving abilities, and experience in customer service, preferably within the chemical distribution or manufacturing sectors
Job Summary
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs.
This position is responsible for accurate and prompt processing of customer orders and full order life cycle management.
We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
Matching Summary
Match Score: 85
Brenntag North America is seeking a Customer Service Representative in Monroe, United States, to enhance customer experience through efficient order management and communication. The role requires strong interpersonal skills, problem-solving abilities, and experience in customer service, preferably within the chemical distribution or manufacturing sectors.
Skills & Requirements
Must-have
Timely customer communication
Accurate order processing
Full order lifecycle management
Customer complaint resolution
Compliance with regulations and policies
Microsoft Office Suite proficiency
Nice-to-have
Passion for collaboration
Dedication to customer satisfaction
Calmness under pressure
Key Requirements
2+ years of experience in Customer Service
Experience with ERP/CRM systems
Experience with team collaboration tools
Chemical Distribution or Manufacturing experience is a plus