Job Summary

• The Customer Operations Specialist performs customer service activities for internal and external customers, ensuring advocacy for the customer and working closely with various departments to provide solutions that fulfill customer needs.
• Key responsibilities include executing standard and repeat quoting, order management for factory direct customers, and ensuring all customer contractual obligations are implemented and maintained.
• The company offers a comprehensive total rewards program including base salary, cash-based incentive program, medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with company match, holidays, and paid time off.

Matching Summary

Salary

Base: $61,875 - $90,750; Bonus/Equity: Cash-based incentive program; Benefits: Medical, dental, vision, disability, life insurance, adoption benefits, parental leave, 401(k) with company match, 80 hours holidays, PTO

Skills & Requirements

Key Requirements

• Bachelor's degree in business or related field
• 5+ years of experience in medical device or related field
• Experience reading design drawings and specifications
• Ability to communicate effectively across all levels
• Ability to work independently and within a team

Work Rights