Collections & Recovery Workout Analyst

Deutsche Bank UK

New Delhi, India
Collections processes administration
Overdue account follow-up
Demand letter initiation
Collections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes for private and small business customers

Job Summary

  • Collections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes for private and small business customers.
  • Key responsibilities include following up on overdue accounts, resolving operational issues, and supervising processes related to fund transfers and accounting.
  • Deutsche Bank offers a comprehensive benefits package including best-in-class leave, parental leaves, childcare assistance, industry certifications, EAP, and hospitalization insurance.

Matching Summary

Collections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes for private and small business customers.

Skills & Requirements

Must-have

  • Collections processes administration
  • Overdue account follow-up
  • Demand letter initiation
  • Outbound phone calls
  • External debt collection
  • Fund transfer supervision

Nice-to-have

  • Automation and standardization
  • Continuous learning culture
  • Collaborative work environment
  • Commercial thinking
  • Taking initiative

Key Requirements

  • Experience with collections processes
  • Experience with private customer accounts
  • Experience with small business accounts
  • Experience with automation/standardization processes

Work Rights

Not specified

Tailored Resume

Cover Letter