IT HelpDesk Support Engineer

WSH EXPERTS PTE. LTD.

Singapore, Singapore
Not specified (assumed to be onsite based on job nature)
Help desk support experience
Microsoft windows os support
Apple macos os support
WSH EXPERTS PTE. LTD. is seeking an IT HelpDesk Support Engineer in Singapore to provide technical support for various devices and software. The ideal candidate will have prior help desk experience and be proficient in troubleshooting both Microsoft and Apple operating systems

Job Summary

  • The role involves providing technical support for various notebook and desktop devices including Dell, Lenovo, HP, and Apple.
  • Candidates will be responsible for installing and configuring Microsoft Windows and Apple MacOS operating systems along with Microsoft 365 services.
  • All support tasks must be managed through ITSM tickets with strict adherence to Service Level Agreements.

Matching Summary

Match Score: 85

WSH EXPERTS PTE. LTD. is seeking an IT HelpDesk Support Engineer in Singapore to provide technical support for various devices and software. The ideal candidate will have prior help desk experience and be proficient in troubleshooting both Microsoft and Apple operating systems.

Skills & Requirements

Must-have

  • Help Desk Support experience
  • Microsoft Windows OS support
  • Apple MacOS OS support
  • Microsoft 365 configuration
  • ITSM ticket resolution

Nice-to-have

  • Third-party software installation
  • Dell Lenovo HP Apple device knowledge
  • SLA adherence capability

Key Requirements

  • Prior Help Desk Support experience

Work Rights

Not specified

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