Customer Service Representative

Arrow Electronics

Gdansk, Poland
Order to invoice process
Customer order tracking
Issue resolution
Serve as the main contact for customers, managing daily communications via email, phone, and internal tools

Job Summary

  • Serve as the main contact for customers, managing daily communications via email, phone, and internal tools.
  • Monitor and track customer orders to ensure timely and accurate delivery, and coordinate internally with different teams to resolve issues quickly and effectively.
  • The MyBenefit platform with Multisport, opportunities for professional and personal development, and daily collaboration with international customers and teams are offered.

Matching Summary

Serve as the main contact for customers, managing daily communications via email, phone, and internal tools.

Skills & Requirements

Must-have

  • Order to Invoice Process
  • Customer order tracking
  • Issue resolution
  • Proactive customer communication
  • Fluent English (written and spoken)

Nice-to-have

  • International customer experience
  • Customer relationship building
  • Proactive improvement identification

Key Requirements

  • 2-3 years experience in customer service
  • Experience in order management
  • Strong organizational skills
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter