Not specified (assumed hybrid based on industry standards).
2nd level application support
Incident and problem management
Experience with microservices and kubernetes
Deutsche Bank is seeking a Production Analyst for their Pune, India location, focused on providing 2nd Level Application Support for business applications. The ideal candidate will have experience with various technology stacks and a strong understanding of incident management and problem resolution processes, along with a commitment to continuous improvement
Job Summary
Private Bank Germany production stability team provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet.
The department is responsible for the stability of the applications through Incident Management and Problem Management processes.
Employees enjoy benefits such as gender neutral parental leaves, childcare assistance, comprehensive insurance, and sponsorship for industry relevant certifications.
Matching Summary
Match Score: 85
Deutsche Bank is seeking a Production Analyst for their Pune, India location, focused on providing 2nd Level Application Support for business applications. The ideal candidate will have experience with various technology stacks and a strong understanding of incident management and problem resolution processes, along with a commitment to continuous improvement.
Skills & Requirements
Must-have
2nd Level Application Support
Incident and Problem Management
Experience with microservices and Kubernetes
Knowledge of DB2/Oracle databases
Working knowledge of Service-Now and JIRA
English language skills mandatory
Nice-to-have
German language skills
ITIL qualification
Collaboration with customer service teams
Culture of continuous learning
Support for career development
Key Requirements
ITIL qualification desirable
English language skills mandatory
Knowledge of Banking terminologies and payment processing