Engineer, Remote Support

Rockwell

Noida, India
Hybrid
Technical support for automation systems
Troubleshooting industrial automation products
Customer issue resolution via phone chat email
Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.
  • The role involves providing technical support to field engineers and customers, troubleshooting complex automation systems and software issues.
  • The company offers comprehensive wellbeing programs, volunteer matching, paid time off, and professional development resources.

Matching Summary

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.

Skills & Requirements

Must-have

  • Technical support for automation systems
  • Troubleshooting industrial automation products
  • Customer issue resolution via phone chat email
  • Knowledge of PLCs and Ethernet networking
  • Remote work collaboration and communication

Nice-to-have

  • Experience with Rockwell Automation products
  • Proactive and empathetic communication skills
  • Ability to author technical documentation
  • Collaboration and inclusivity mindset
  • Experience with network diagnostic tools

Key Requirements

  • Bachelor of Science in Electronics Electrical Engineering or Computer Science
  • At least two years related experience
  • Minimum one year experience with industrial automation products
  • Valid passport required

Work Rights

Valid passport required

Tailored Resume

Cover Letter