Head Universal Banker, Oakland Macarthur Branch

Workforcity

Oakland, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
Exceptional service delivery
Risk and control championing
Lobby leadership
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team

Job Summary

  • The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
  • This role not only executes all service transactions and sales but also leads, coaches, and mentors team members, championing risk and control, and driving lobby leadership.
  • Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Risk and control championing
  • Lobby leadership
  • Client and team experiences
  • Sales and service skills
  • Digital capabilities expertise

Nice-to-have

  • Positive can-do attitude
  • Customer first culture
  • Teamwork fostering
  • Proactive problem prevention

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Digital engagement experience
  • Basic sales/referrals experience

Work Rights

Not specified

Tailored Resume

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