Store Parts Professional

GENUINE PARTS COMPANY

Independence, MO, United States
Customer service over phone and in-store
Accurate parts lookup and order processing
Technical product knowledge
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • NAPA offers outstanding health benefits and 401K, a stable Fortune 200 company with a "family" feel, and opportunities for accessing multiple career paths.
  • The company culture works hard yet takes care of employees, with ongoing development and support from leaders and your team.

Matching Summary

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.

Skills & Requirements

Must-have

  • Customer service over phone and in-store
  • Accurate parts lookup and order processing
  • Technical product knowledge
  • Sales support functions
  • Physical ability for lifting and reaching

Nice-to-have

  • Competitive yet calm under pressure
  • Enjoy working with people
  • Professional attitude and appearance
  • Good relations with customers

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist certification
  • Manual transmission vehicle operation
  • Functional literacy for part numbers
  • Ability to work retail hours

Work Rights

Not specified

Tailored Resume

Cover Letter