The Operational Unit "Technical Data Support & Services" is responsible for defining, producing, delivering, and supporting Technical Data products and services essential for customers to safely and efficiently operate their aircraft
Job Summary
The Operational Unit "Technical Data Support & Services" is responsible for defining, producing, delivering, and supporting Technical Data products and services essential for customers to safely and efficiently operate their aircraft.
The role involves analyzing and answering customer queries, managing data customization, access, and fleet management, and ensuring compliance with processes, Quality Gates, and SLAs.
Airbus is committed to creating an inclusive and diverse work environment, selecting applicants based on suitability and irrespective of various personal characteristics, while emphasizing integrity and safety.
Matching Summary
The Operational Unit "Technical Data Support & Services" is responsible for defining, producing, delivering, and supporting Technical Data products and services essential for customers to safely and efficiently operate their aircraft.
Skills & Requirements
Must-have
Customer support for Technical Data
Fleet operations data management
Analyze customer queries
Manage Technical Data revisions
Customer relationship management
Nice-to-have
Collaborative working environment
Proactive support activities
Innovation and digitalization initiatives
Value driven organization
Key Requirements
2 to 8 years of experience
Master's or Bachelor's degree in engineering or AME