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THE EDGE CONTRACTING SERVICES PTE. LTD. seeks a hands-on Application Support Engineer to manage and resolve production issues across digital platforms, including web, mobile, and kiosks. The ideal candidate should have experience in application support, particularly with Azure services and Adobe Experience Manager, and possess strong troubleshooting and problem-solving skills.
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Job Summary
This role involves owning and resolving production incidents end-to-end across web, mobile, and kiosk environments.
Candidates will perform deep troubleshooting on Azure cloud services including App Services, Functions, and SQL.
The position offers exposure to modern cloud environments and business-critical digital platforms with a focus on system stability.
Matching Summary
Match Score: 75
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THE EDGE CONTRACTING SERVICES PTE. LTD. seeks a hands-on Application Support Engineer to manage and resolve production issues across digital platforms, including web, mobile, and kiosks. The ideal candidate should have experience in application support, particularly with Azure services and Adobe Experience Manager, and possess strong troubleshooting and problem-solving skills.
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Skills & Requirements
Must-have
Hands-on application support experience
Azure cloud services troubleshooting
Adobe Experience Manager (AEM) support
Root cause analysis and debugging
SQL query execution and stored procedures
API failure investigation
ITIL incident and problem management
Nice-to-have
High traffic digital platform experience
Monitoring and logging tools familiarity
Fast-paced environment adaptability
Cross-functional team collaboration skills
Key Requirements
Production environment experience required
Strong problem-solving skills for root cause analysis
Understanding of security concepts like certificates and secrets