Patient Service Account Representative

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and pre-authorization
Customer service and patient interaction
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects payments, and schedules appointments.
  • Maintains knowledge of Medicare, Medicaid, and third-party payer requirements and provides financial options to patients.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Comprehensive suite of Total Rewards including health, retirement, PTO, and educational assistance

Skills & Requirements

Must-have

  • patient registration and scheduling
  • insurance verification and pre-authorization
  • customer service and patient interaction
  • medical terminology and basic anatomy
  • fast-paced environment with accuracy

Nice-to-have

  • financial counseling and payment plans
  • collaboration with financial services
  • community financial resources

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Experience in reception, scheduling, registration, patient accounts, or third party payer/pre-authorization requirements
  • Intermediate computer skills including Microsoft Office
  • Keyboarding/data entry with speed and accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter