Guest Service Supervisor - Concessions - Raymond James Stadium

Legends & ASM Global

Tampa, Florida, US
Not specified; not specified; not specified
2+ years supervisory experience in food & beverage
Proficient in clover sport pos systems
Knowledge of alcohol compliance and food safety laws
Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events with a global reach

Job Summary

  • Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events with a global reach.
  • The Guest Service Supervisor leads event-day guest experiences by managing staff check-in, resolving concerns, and ensuring policy compliance.
  • This role requires overseeing Point-of-Sale operations, conducting service audits, and providing real-time coaching to team members.

Matching Summary

Legends & ASM Global have joined forces to redefine excellence in sports, entertainment, and live events with a global reach.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2+ years supervisory experience in food & beverage
  • Proficient in Clover Sport POS systems
  • Knowledge of alcohol compliance and food safety laws
  • Ability to stand and walk for up to 12 hours
  • Experience training cashiers and new hires

Nice-to-have

  • Strong communication and problem-solving skills
  • Commitment to improving customer service quality
  • Ability to work in extreme temperatures
  • Skilled in managing guest conflicts effectively

Key Requirements

  • 2+ years supervisory experience in concessions or F&B
  • Proficiency with POS systems like Clover Sport
  • Understanding of venue layout and stadium operations

Work Rights

Not specified

Tailored Resume

Cover Letter