Customer Service Representative

Lazy 3 Animal Care

Topeka, KS, United States
Personable and skilled client service
Operates multiple-line telephone system
Accepts payments and maintains cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • CSR Responsibilities: Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Personable and skilled client service
  • Operates multiple-line telephone system
  • Accepts payments and maintains cash drawer
  • Maintains accurate client and pet records
  • Remains calm in emergency situations

Nice-to-have

  • Empathizes with emotional clients
  • Creates a welcoming environment
  • People-focused approach

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Professional and friendly phone etiquette
  • Available to work weekends and holiday rotations

Work Rights

Not specified

Tailored Resume

Cover Letter