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icotec ag

Atlanta, GA, US
Not specified; not specified; benefits: 100% compy...
On-site
Lead and develop customer service team
Oversee 3pl warehousing and distribution
Maintain erp data accuracy
icotec ag is seeking a Customer Service Assistant Manager to join their Atlanta, GA team, focusing on delivering exceptional customer service and operational efficiency in the medical technology sector. The ideal candidate should have experience in logistics or customer service, strong leadership skills, and a collaborative spirit

Job Summary

  • The role involves leading a team to deliver exceptional customer service while ensuring efficient delivery of medical products across the U.S. market.
  • Employees benefit from excellent perks including 100% company-paid health, dental, and vision insurance.
  • The position requires close collaboration with headquarters in Switzerland to support daily business operations and logistics.

Matching Summary

Match Score: 85

icotec ag is seeking a Customer Service Assistant Manager to join their Atlanta, GA team, focusing on delivering exceptional customer service and operational efficiency in the medical technology sector. The ideal candidate should have experience in logistics or customer service, strong leadership skills, and a collaborative spirit.

Salary

Not specified; Not specified; Benefits: 100% company-paid health, dental, and vision insurance

Skills & Requirements

Must-have

  • Lead and develop customer service team
  • Oversee 3PL warehousing and distribution
  • Maintain ERP data accuracy
  • Manage staffing and performance reviews
  • Coordinate with international teams in Switzerland

Nice-to-have

  • Experience in medical technology field
  • Strong planning and problem-solving skills
  • Enjoy guiding others to grow
  • Thrives in collaborative cross-functional teams

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • Professional experience in customer service, logistics, or supply chain
  • Experience working with ERP systems and Microsoft Office

Work Rights

Not specified

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