Own end‑to‑end monitoring, connectivity, and advanced troubleshooting for JSS assets, ensuring all assets are reliably connected to back‑office systems and deliver sustained remote visibility
Job Summary
Own end‑to‑end monitoring, connectivity, and advanced troubleshooting for JSS assets, ensuring all assets are reliably connected to back‑office systems and deliver sustained remote visibility.
Continuously identify and inject technologies such as automation, AI, dashboards, analytics, and digital twins to reduce manual effort, improve visibility, and streamline monitoring workflows.
Act as the single point of accountability for monitoring and connectivity outcomes across stakeholders.
Matching Summary
Own end‑to‑end monitoring, connectivity, and advanced troubleshooting for JSS assets, ensuring all assets are reliably connected to back‑office systems and deliver sustained remote visibility.
Skills & Requirements
Must-have
JSS asset connectivity ownership
advanced connectivity troubleshooting
monitoring workflows
remote troubleshooting excellence
AI, automation & digital dashboards
Nice-to-have
mining or site operations domain knowledge
experience with CAT telematics
familiarity with Power BI
exposure to GenAI
Key Requirements
Bachelor’s degree in Engineering, Electronics, Computer Science, or related field
10+ years of experience in connectivity, telematics, monitoring, or remote support roles
Strong experience resolving connectivity, telemetry, and data-flow issues at scale
Hands-on experience with monitoring and troubleshooting tools
Operations or support background with accountability for uptime and reliability