Branch Manager, Naivasha

Absa Bank Kenya

Naivasha, Kenya
Retail and business banking performance
Branch leadership and team development
Customer experience excellence
Drive and deliver exceptional Retail and Business Banking performance through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches

Job Summary

  • Drive and deliver exceptional Retail and Business Banking performance through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.
  • Implement business strategic initiatives, create ownership of the branch performance targets, and diligently monitor branch business performance to make adjustments to execution strategies.
  • Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations and effective succession opportunities.

Matching Summary

Drive and deliver exceptional Retail and Business Banking performance through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.

Skills & Requirements

Must-have

  • Retail and Business Banking performance
  • Branch leadership and team development
  • Customer experience excellence
  • Operational and Controls rigor
  • Sales target achievement
  • KYC & AML processes adherence

Nice-to-have

  • Empowering Africa's tomorrow
  • High-performance culture
  • Continuous learning and development
  • Customer relationship management

Key Requirements

  • 5 years Banking / Financial Services experience
  • 3 years branch management experience
  • University degree in a relevant discipline
  • Knowledge of financial products and services
  • Understanding of banking regulations and compliance

Work Rights

Not specified

Tailored Resume

Cover Letter