Senior Customer Service Manager Of Pet

Perdue Foods

Salisbury, MD, US
Base: $89,000.00 - $133,000.00 py; bonus/equity: a...
On-site
Optimize inventory assets
Build and strengthen partnerships
Lead customer service operations
Lead a high performing team that delivers exceptional service and drives results within our Pet Treat business

Job Summary

  • Lead a high performing team that delivers exceptional service and drives results within our Pet Treat business.
  • Oversee customer service operations while optimizing inventory assets to maximize profitability, improve fill rates, and exceed customer expectations.
  • Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.

Matching Summary

Lead a high performing team that delivers exceptional service and drives results within our Pet Treat business.

Salary

Base: $89,000.00 - $133,000.00 per year; Bonus/Equity: Annual bonus available (variable depending on performance); Benefits: Medical/Rx, 401(k) with employer match, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off

Skills & Requirements

Must-have

  • Optimize inventory assets
  • Build and strengthen partnerships
  • Lead customer service operations
  • Drive operational excellence
  • Manage weekly allocation process
  • Problem solve daily issues
  • Analyze costs versus benefits

Nice-to-have

  • Strategic customer-focused leader
  • Develop high-performing teams
  • Foster inclusive environment
  • Promote growth and development

Key Requirements

  • Master's or Bachelor's Degree or related work experience
  • 8-10 years related work experience
  • Broad working knowledge of supply chain processes
  • Deep knowledge of Company's IT systems (SAP, CRM/TPM, JDA)
  • Ability to travel to trade shows

Work Rights

Not specified

Tailored Resume

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