Assistant Front Office Manager

Minor Hotels Australasia

Bangkok, Thailand
On-site
Front office operations
Guest service standards
Hotel procedures
You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation

Job Summary

  • You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation.
  • You will support efforts to maintain the highest level of quality in both products and services including the design of training plans, and running of training sessions for all Front Office team members.
  • It will be your personal responsibility to drive upselling within the Front Office Department, and to work together effectively with all other departments to ensure a great experience for all of our guests.

Matching Summary

You will assist the Front Office Manager in all matters relating to the day-to-day Front Office operation.

Skills & Requirements

Must-have

  • Front Office operations
  • guest service standards
  • hotel procedures
  • leadership and communication skills
  • problem-solving abilities
  • upselling within the department

Nice-to-have

  • passion for delivering exceptional guest experiences
  • additional languages are an advantage
  • heartfelt hospitality
  • modern travellers

Key Requirements

  • Minimum 3–5 years of Front Office experience
  • at least 3-4 years in a supervisory role
  • luxury hotel environment
  • Excellent command of spoken and written English

Work Rights

Not specified

Tailored Resume

Cover Letter