Specialty Pharmacy Patient Care Coordinator- Kop

Jefferson Health

King of Prussia, Pennsylvania, United States of America
Not specified; not specified; comprehensive benefi...
3+ years customer service experience
1+ year healthcare or pharmacy environment
High school diploma or ged equivalent
The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care

Job Summary

  • The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care.
  • Employees must demonstrate commitment to service by resolving complex client conflicts regarding delivery, billing, and prescription status.
  • Jefferson Health offers a comprehensive benefits package including medical insurance, retirement plans, and tuition assistance for eligible colleagues.

Matching Summary

The role involves handling diverse interactions with patients, providers, payers, and manufacturers to ensure efficient connections to care.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, life insurance, and retirement plans

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • 1+ year healthcare or pharmacy environment
  • High School Diploma or GED equivalent
  • EMR documentation and data entry skills
  • First call resolution techniques

Nice-to-have

  • Experience with clinical software systems
  • Knowledge of Medicare billing processes
  • Specialty medications background
  • Ability to handle difficult conversations
  • Fast typing speed of 35 wpm

Key Requirements

  • 3+ years customer service experience
  • 1+ year in specialty pharmacy or healthcare
  • High School Diploma or GED preferred

Work Rights

Not specified

Tailored Resume

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