The ERP Customer Success Manager position at PS Global Consulting involves cultivating relationships with clients to ensure they maximize their use of NetSuite. The role requires experience in ERP solutions, particularly NetSuite, and emphasizes customer satisfaction and value creation through effective communication and project management
Job Summary
You will develop long-term relationships with customers to ensure they maximize value from their NetSuite investment.
The role requires driving customer satisfaction, product adoption, and subscription renewals while identifying upsell opportunities.
You must be able to mentor juniors, lead training sessions, and handle complex client escalations effectively.
Matching Summary
Match Score: 85
The ERP Customer Success Manager position at PS Global Consulting involves cultivating relationships with clients to ensure they maximize their use of NetSuite. The role requires experience in ERP solutions, particularly NetSuite, and emphasizes customer satisfaction and value creation through effective communication and project management.