Speditionskaufmann Kundenservice Landtransporte (m/w/d)

Hellmann Worldwide Logistics SE & Co. KG

Lehrte, Germany
Customer service for land transport
Handling customer inquiries and complaints
Proactive shipment monitoring and reporting
As an employee in our customer service, you are the interface between our customers, sales, and operational processing in land transport

Job Summary

  • As an employee in our customer service, you are the interface between our customers, sales, and operational processing in land transport.
  • You will be responsible for customer support in land transport, coordination with sales representatives, and proactive monitoring and reporting of shipments.
  • The company offers a 'You' culture, flexible working hours, mobile work options, financial benefits like holiday and Christmas bonuses, and professional development opportunities.

Matching Summary

As an employee in our customer service, you are the interface between our customers, sales, and operational processing in land transport.

Skills & Requirements

Must-have

  • Customer service for land transport
  • Handling customer inquiries and complaints
  • Proactive shipment monitoring and reporting
  • Communication with customers and partners
  • National and international freight processing

Nice-to-have

  • Shaping the future of logistics
  • Caring, Entrepreneurial, Forward-Thinking, Reliable values
  • Team and company events
  • Mental health and health coaching

Key Requirements

  • Completed training as Kaufmann/-frau for Spedition and Logistics Services
  • First professional experience ideal
  • Structured work approach, organizational talent, resilience
  • Confident and binding communication
  • MS Office proficiency
  • Good German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter