Ejecutiv@ Atención Clientes Providencia, Metropolitana, Chile Atención Al Cliente, Call Center Y Telemarketing / Atenció

BICE VIDA Compania de Seguros

Providencia, Metropolitana, Chile
On-site
Telephone support
Client requirements resolution
Crm system registration
BICE Vida Compania de Seguros is seeking an Executive for Customer Service in Providencia, Chile, to provide phone support and solutions to customer inquiries while ensuring satisfaction and the company's positive image. The role involves addressing online and in-person queries, conducting service campaigns, and maintaining records in the company's systems

Job Summary

  • Provide telephone support, offering guidance and solutions to client requirements, ensuring their satisfaction and the company's image.
  • Conduct campaigns to offer company services, such as welcome calls, credit simulations, and balance refunds.
  • BICE Vida is committed to attracting and developing talent, promoting diverse and empowered teams focused on better results.

Matching Summary

Match Score: 75

BICE Vida Compania de Seguros is seeking an Executive for Customer Service in Providencia, Chile, to provide phone support and solutions to customer inquiries while ensuring satisfaction and the company's positive image. The role involves addressing online and in-person queries, conducting service campaigns, and maintaining records in the company's systems.

Skills & Requirements

Must-have

  • Telephone support
  • Client requirements resolution
  • CRM system registration
  • Internal system registration

Nice-to-have

  • Offer company services
  • Credit simulation campaigns
  • Positive company image

Key Requirements

  • Minimum one year of experience in Collections (ideally mortgage) and/or Call Center
  • Basic Excel knowledge
  • Technician in Administration (not exclusive)

Work Rights

Not specified

Tailored Resume

Cover Letter