Responsible for processing customer requirements in the service and order sector, including handling short offers and coordinating service technicians
Job Summary
Responsible for processing customer requirements in the service and order sector, including handling short offers and coordinating service technicians.
The role involves coordinating with suppliers, external trades, and internal departments to ensure timely execution of service orders.
Johnson Controls offers a collegial atmosphere, 35-hour work week with 30 days of vacation, flexible working hours with home office options, and comprehensive onboarding and training.
Matching Summary
Responsible for processing customer requirements in the service and order sector, including handling short offers and coordinating service technicians.
Skills & Requirements
Must-have
Customer requirement processing
Service order processing
Technician coordination and dispatch
Supplier and internal coordination
Complaint processing
Nice-to-have
Team player
Friendly demeanor
Structured work approach
Key Requirements
Several years of professional experience in security or electrical engineering
Basic knowledge of regulations (VDE, DIN, VOB, VOL, VdS)
Experience in project management and assembly processing