Customer Banking Specialist - Potts Point

CommBank

Potts Point, AU
Part-time (20 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Potts Point branch, responsible for delivering exceptional customer service and supporting various banking needs. The ideal candidate should have a background in customer service, particularly within financial services, and possess strong communication skills

Job Summary

  • As the Customer Banking Specialist in our Potts Point Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Potts Point branch, responsible for delivering exceptional customer service and supporting various banking needs. The ideal candidate should have a background in customer service, particularly within financial services, and possess strong communication skills.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building career
  • Improving financial wellbeing
  • Support for Indigenous Peoples

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter