Uphold the highest standard of customer service by demonstrating and applying 5 Star service standards at all times
Job Summary
Uphold the highest standard of customer service by demonstrating and applying 5 Star service standards at all times.
Co-ordinate guest spa experiences efficiently and accurately via phone, email, text, in person or with other departments utilizing spa reservation software.
Maximize departmental revenues through treatment and retail upsells.
Matching Summary
Uphold the highest standard of customer service by demonstrating and applying 5 Star service standards at all times.
Salary
Base: $31.60 per hour; Bonus/Equity: Monthly boutique incentive program; Benefits: Complimentary work meals, F&B discount
Skills & Requirements
Must-have
5 Star service standards
Spa reservation software
Point of sale system
Maintain facility condition
Nice-to-have
Progressive hotel environment
Sustainability initiatives
Dynamic luxury environment
Key Requirements
Minimum of 2 years’ experience in spa or hospitality