Express Service Writer

Suburban CDJR of Troy

Troy, MI, United States
On-site
Customer experience management
Repair order management
Professional communication
Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer experiences in their automotive service department. The ideal candidate will possess strong communication skills and a customer-first mindset, playing a critical role in managing repair orders and ensuring customer satisfaction

Job Summary

  • As an Express Lube Advisor, you’ll be the first impression and the trusted voice between our customers and technicians.
  • You'll greet every guest with professionalism and warmth, listen actively to identify their service needs, and clearly communicate recommendations and solutions.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network with ongoing training, career development, and advancement opportunities.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Service Writer to enhance customer experiences in their automotive service department. The ideal candidate will possess strong communication skills and a customer-first mindset, playing a critical role in managing repair orders and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • customer experience management
  • repair order management
  • professional communication
  • automotive industry passion

Nice-to-have

  • customer-first mindset
  • team player
  • fast-paced environment

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Proven track record in service writing

Work Rights

Not specified

Tailored Resume

Cover Letter