Apps Support Intmd Analyst

Citigroup

Chennai, Tamil Nadu, India
On-site
5+ years application support experience
Hands-on unix and sql expertise
Incident management protocol adherence
Citigroup is seeking an Applications Support Intermediate Analyst for its Chennai location, primarily focusing on monitoring and improving critical business functions within the Client Experience group. The role requires a candidate with extensive application support experience, particularly in UNIX and SQL, along with strong analytical and problem-solving skills

Job Summary

  • This role supports critical business functions within the Services - Client Experience group, focusing on payments and observability.
  • The position requires adhering to predefined Incident Management protocols while collaborating with senior management on process improvements.
  • Candidates must be flexible for 24x7 coverage including weekends and public holidays to ensure production resiliency.

Matching Summary

Match Score: 85

Citigroup is seeking an Applications Support Intermediate Analyst for its Chennai location, primarily focusing on monitoring and improving critical business functions within the Client Experience group. The role requires a candidate with extensive application support experience, particularly in UNIX and SQL, along with strong analytical and problem-solving skills.

Skills & Requirements

Must-have

  • 5+ years application support experience
  • Hands-on UNIX and SQL expertise
  • Incident Management protocol adherence
  • Advanced database language knowledge
  • Analytical troubleshooting abilities

Nice-to-have

  • Experience with Java application servers
  • Familiarity with AWS Cloud Solutions
  • Knowledge of IBM MQ and Autosys
  • Proficiency in monitoring tools like Geneos
  • Comfortable with EMEA shift work

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years in application support or technical fields
  • Willingness to work rotating shifts and holidays

Work Rights

Not specified

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