Director, Digital Workplace Services (it Infrastructure)

KLA

Ann Arbor, MI, USA
$151,300.00 - $264,800.00 annually; not specified;...
Fully remote
Unified communications
Intune
Office 365
Lead the strategy and operations of global digital workplace services, overseeing workplace technologies, end-user devices, IT customer support, and global PC logistics

Job Summary

  • Lead the strategy and operations of global digital workplace services, overseeing workplace technologies, end-user devices, IT customer support, and global PC logistics.
  • Develop and implement streamlined IT support models and modern IT solutions to proactively resolve technical issues, enhance productivity, and boost customer satisfaction.
  • Manage relationships with technology vendors and service providers, and develop and control budgets for digital workplace initiatives and support operations.

Matching Summary

Lead the strategy and operations of global digital workplace services, overseeing workplace technologies, end-user devices, IT customer support, and global PC logistics.

Salary

$151,300.00 - $264,800.00 Annually; Not specified; Not specified

Skills & Requirements

Must-have

  • Unified Communications
  • Intune
  • Office 365
  • Global IT Support
  • ITSM
  • ITOM
  • CSM

Nice-to-have

  • User-centric design
  • Continuous learning culture
  • Innovation and collaboration

Key Requirements

  • 10+ years leadership experience in enterprise IT workplace technologies
  • Experience leading IT service management and technology modernization
  • Bachelor's degree or equivalent experience
  • Master's Level Degree with 10 years relevant experience OR Bachelor's Level Degree with 12 years relevant experience

Work Rights

Not specified

Tailored Resume

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