Competitive pyy; not specified; medical, dental, v...
On-site
80% phone-based communication time
Microsoft office 365 proficiency
Accurate data entry skills
Buyers Edge Platform is seeking a Customer Support Specialist to represent RealTime Solutions, engaging with foodservice operators and managing client programs. The role emphasizes in-person collaboration at their Becker, MN office and requires strong communication skills, customer service dedication, and the ability to manage multiple tasks
Job Summary
This position represents RealTime Solutions loyalty programs and manufacturer clients to foodservice operators.
The role requires spending approximately 80% of time on phone-based communications including calls and meetings.
Employees receive great benefits from day one including medical, dental, vision, and a 401(k) with company match.
Matching Summary
Match Score: 85
Buyers Edge Platform is seeking a Customer Support Specialist to represent RealTime Solutions, engaging with foodservice operators and managing client programs. The role emphasizes in-person collaboration at their Becker, MN office and requires strong communication skills, customer service dedication, and the ability to manage multiple tasks.
Salary
Competitive pay; Not specified; Medical, dental, vision, FSA, life insurance, 401(k) match
Skills & Requirements
Must-have
80% phone-based communication time
Microsoft Office 365 proficiency
accurate data entry skills
transaction processing experience
database update capabilities
Nice-to-have
CRM software experience
foodservice industry background
resilience to customer rejection
cross-functional collaboration
positive professional demeanor
Key Requirements
Minimum 2 years customer service or order processing experience preferred