Outbound Call Specialist – Specialty Pharmacy

Shields Health Solutions

Remote, US
Remote
Active national pharmacy certification required
East coast hours availability
Strong verbal communication skills
Shields Health Solutions is seeking an Outbound Call Specialist to work remotely, focusing on enrolling patients in their specialty pharmacy program. The ideal candidate must have an active national pharmacy certification and strong communication skills to engage with patients effectively

Job Summary

  • Candidates must hold an active national pharmacy certification to be considered for this role.
  • The primary responsibility is to proactively grow the specialty pharmacy patient population by enrolling eligible patients via outbound calls.
  • Employees have the opportunity to become nationally certified PTCB or ExCPT within 6 months of hire through included training classes.

Matching Summary

Match Score: 85

Shields Health Solutions is seeking an Outbound Call Specialist to work remotely, focusing on enrolling patients in their specialty pharmacy program. The ideal candidate must have an active national pharmacy certification and strong communication skills to engage with patients effectively.

Skills & Requirements

Must-have

  • Active national pharmacy certification required
  • East Coast hours availability
  • Strong verbal communication skills
  • EMR chart review capability
  • Patient empathy and rapport building

Nice-to-have

  • Self-motivated independent worker
  • Results-oriented positive outlook
  • Proficient in Microsoft Office Excel
  • Prior outbound call experience
  • Flexible shift schedule willingness

Key Requirements

  • Active national pharmacy certification (PTCB or equivalent)
  • High school diploma or GED required
  • 0-1 years experience as Pharmacy Technician
  • Bachelor's Degree strongly preferred
  • Commitment to obtain licensure if not currently held

Work Rights

Not specified

Tailored Resume

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