Client Engagement Lead

S&P Global Market Intelligence

Client relationship management
Product adoption and retention
Strategic client engagement
The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided

Job Summary

  • The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.
  • S&P Global is committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions, emphasizing fairness, transparency, and merit.
  • Benefits include health and wellness coverage, generous time off, continuous learning resources, financial wellness programs, and family-friendly perks.

Matching Summary

The Client Engagement Team is responsible for proactively fostering meaningful relationships with clients to identify opportunities for leveraging the company's products, ensuring they achieve their objectives and derive maximum value from the services provided.

Skills & Requirements

Must-have

  • Client relationship management
  • Product adoption and retention
  • Strategic client engagement
  • Microsoft Excel proficiency
  • Internal stakeholder collaboration

Nice-to-have

  • Private Markets industry knowledge
  • FinTech industry knowledge
  • Experience with Salesforce and Pendo
  • Excellent communication skills
  • Customer service orientation
  • Ability to work in fast-paced environment

Key Requirements

  • Bachelor’s degree in Finance, Economics, Management, Business Administration or relevant field
  • 7+ years experience in account management or client-facing roles
  • Ability to manage multiple senior level client relationships

Work Rights

Not specified

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